Lead AI Engineer & Technical Architect (Remote)

About Bold Business Bold Business is an AI-first U.S. based global workforce solutions company rebuilding how businesses operate in the AI era. We build AI-Amplified Talent™, custom AI agents, and automation systems for clients like AT&T, JP Morgan, and Verizon — and we back every engagement. If you want to build things that ship and matter, you'll fit right in. The Role You are the technical standard-setter and primary builder for how AI systems are designed, built, and shipped at Bold. You Will: Architect systemsBuild them yourselfSet the bar for everyone else If you haven’t personally shipped production AI systems end-to-end, this role will not be a fit. What You’ll Do Build Real Systems Design and ship production RAG pipelines (end-to-end)Build multi-agent systems used by real clientsIntegrate LLMs into production workflows (not prototypes)Own backend systems (FastAPI, multi-tenant, secure)Deploy with Docker + CI/CD + cloudMeasure and improve output quality before anything ships Set the Standard Define how AI systems are built at BoldEstablish architecture patterns, prompting standards, and data flowsOwn code quality and reviews — nothing ships without your approvalChoose tools, frameworks, and infrastructureMentor engineers and raise the performance bar across the team Non-Negotiable Requirements English communication — non-negotiable Advanced to fluent English — written and spokenAbility to explain technical concepts clearly to non-technical stakeholders: clients, founders, business ownersProfessional written communication across emails, Slack, documentation, and status updatesComfortable on video calls and async communication with a U.S.-based team RAG (This Defines the Role) You have shipped 2+ production RAG systems (not demos)You can explain every decision (chunking, embeddings, retrieval, re-ranking)You’ve worked with vector databases in productionYou’ve debugged real issues (hallucination, low recall, bad retrieval)You’ve built multi-tenant systems with clean data separationYou know how to measure and improve output quality Core Engineering 5+ years Python in production3+ years building AI/LLM systems used by real usersLangChain / LangGraph in production (not tutorials)Experience designing multi-agent systemsStrong backend experience (FastAPI or equivalent)Docker, CI/CD, cloud deploymentSecurity fundamentals (auth, secrets, isolation)Strong written English (clear, direct, professional)Proven ability to set and enforce engineering standards Strong Signals (Highly Valued) LlamaIndex, hybrid search, or re-ranking modelsRAG over complex data (PDFs, tables, images)Open-source LLMs (Ollama, vLLM)MLOps, evaluation, monitoringVoice AI pipelinesExperience leading technical direction for a teamClient-facing delivery experience Who You Are You build and think in systems, not just featuresYou don’t wait to be unblocked — you solve itYou care about clean, scalable systems in productionYou can explain complex systems simplyYou push standards higher, even when it’s uncomfortable Experience: 5–8 years Proof: Live systems with real users (required) How We Evaluate You We will ask you to: Walk through a system you built in detailExplain your architectural decisionsBuild a working RAG pipelineShow how you think, not just what you know Bold Business AI-First. Standards-First. Delivery-First. We build systems that ship, scale, and earn trust. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.